Certainly! We understand that everyone has their own unique preferences when it comes to flowers. That's why we offer the flexibility to customize your order to suit your specific desires. Whether you have a preferred color scheme, specific flower choices, or even special requests for the arrangement style, we are here to bring your vision to life. Simply let us know your preferences, and our skilled floral artisans will curate a stunning bouquet tailored to your exact specifications. We take pride in our ability to create personalized floral experiences that exceed your expectations and bring joy to your special moments.

At our store, customer satisfaction is of utmost importance to us. However, in compliance with health regulations and considering the nature of our products, we regret to inform you that we are unable to accept returns. We take great care in maintaining the highest quality standards and ensuring that every product meets our rigorous quality checks before it reaches you. If you have any concerns or issues with your order, please reach out to our customer support team, and we will be more than happy to assist you and find a suitable resolution. Your happiness is our top priority, and we strive to provide exceptional service every step of the way.

To accommodate any changes or cancellations to your order, we kindly request that you notify us at least 2 business days before the scheduled pickup or delivery date. This allows us sufficient time to make the necessary adjustments to our preparations. Please contact our customer support team with your order details, and we will be glad to assist you with the cancellation process. We appreciate your understanding and cooperation in adhering to our cancellation policy.